Senior Living Sales Counselor

The Senior Living Sales Counselor reports to the Director of Marketing and is responsible for sales that meet or exceed expectations, with a primary focus on independent living. This position cultivates relationships with prospective residents and/or influencers through a person-centered sales approach.

The Role

Meets and exceeds personal sales goals
Embraces and uses person-centered sales methodologies to work with prospective residents and/or influencers
Actively participates and collaborates in daily and weekly planning sessions to strategize on next steps for prospective residents
Effectively responds to new inquiries in a timely manner
Takes ownership of new inquiries and cultivates them with a consistent follow up cadence, to include scheduling and conducting tours, executing creative follow up and home visits
Promptly enters and maintains data in WelcomeHome, according to best practices established by The Sarah Community
Works with prospective residents to collect and process all required paperwork
Ensures that each apartment is “move in ready” for each new move in
Actively participates and collaborates in team meetings
Represents the community at special events or programs, as requested
Participates in the planning and coordination of events, as requested
Works with the Executive Director, Director of Marketing and Facilities Director to ensure that The Sarah Community makes a positive first impression
Performs other duties as required

Knowledge and Skill Requirements

Must possess an enthusiastic approach to interpersonal relations
Possesses a great heart and compassion for seniors
Exhibits patience and tact
Has a passion to achieve results through self-motivation, initiative, urgency and professional curiosity
Ability to communicate in a clear, accurate, respectful and professional manner in written and verbal communications
Excellent customer service skills
Must be highly organized with the ability to manage time effectively
Strong work ethic and willing and able to work evenings, weekends, and holidays to meet business needs
Proficient in MS Office and PC skills
Experience using the WelcomeHome CRM is desired

Experience:

A Bachelor’s Degree in Marketing or related field
Two (2) years sales and marketing experience with on-site experience in an independent living community (preferred)
Demonstrated strong sales closing skills

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You are applying for the Senior Living Sales Counselor position at The Sarah Community

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Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resource Department.

I certify that all information I have provided in order to apply for and secure work with this employer is true, complete and correct. I expressly authorize, without reservation, the employer, its representatives, employees or agents to contact and obtain information from all references (personal and professional), employers, public agencies, licensing authorities and educational institutions, and to otherwise verify the accuracy of all information provided by me in this application, resume or job interview. I hereby waive any and all rights and claims I may have regarding the employer, its agents, employees or representatives, for seeking, gathering and using truthful and non-defamatory information, in a lawful manner, in the employment process and all other persons, corporations or organizations for furnishing such information about me. I understand that this employer does not unlawfully discriminate in employment and no question on this application is used for the purpose of limiting or eliminating any applicant from consideration of employment on any basis prohibited by applicable local, state or federal law. I understand that this application remains current for only 30 days. At the conclusion of that time, if I have not heard from the employer and still wish to be considered for employment, it will be necessary for me to reapply and fill out a new application. If I am hired, I understand that I am free to resign at any time, with or without cause and with or without prior notice, and the employer reserves the same right to terminate my employment at any time, with or without cause and with or without prior notice, except as may be required by law. This application does not constitute an agreement or contract for employment for any specified period or definite duration. I understand that no supervisor or representative of the employer is authorized to make any assurances to the contrary and that no implied oral or written agreements contrary to the foregoing express language are valid unless they are in writing and signed by the employer’s president. I also understand that if I am hired, I will be required to provide proof of identity and legal authorization to work in the United States and that federal immigration laws require me to complete and I-9 Form in this regard. I understand that any information provided by me that is found to be false, incomplete or misrepresented in any respect will be sufficient cause to, (i) eliminate me from the further consideration for employment or, (ii) may result in my immediate discharge from the employer’s service, whenever it is discovered. *

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You are applying for the Senior Living Sales Counselor position at The Sarah Community

Contact Information

Workplace Information

Application For Employment

Educational Background

Licenses & Certifications

Reference Names

Applicant Statement